Masterclass: the first hundred days of DesignOps

Patrizia Bertini is one of the most influent DesignOps leader in the world. With more than 20 years of experience in design and currently Head of Experience Design Operations at TrueLayer, she will share her expertise and tips for deploying design ops in her company with the help of exercises, frameworks, etc.

As a transformational discipline, DesignOps can deeply change how design orgs operate. To fully achieve DesignOps’ potential, it is critical to apply a structured and systemic approach to significantly maximise impact and ROI.

Knowing how to think DesignOps and how to apply a systemic thinking approach is crucial to ensure the DesignOps practice can deeply transform and influence all aspects of design operations.

Designing a DesignOps practice that delivers tangible benefits and results can be achieved through a set of sequenced steps that look into the specificity of the organisation, the teams, and processes to define actionable roadmaps with quantifiable results.

The Masterclass will take participants through a step-by-step journey to understand the steps, the approaches, and the way to create a practice that delivers beyond expectations.

1 day (7 hours)

• Have a significant experience in Design and/or in Design Management
• Working in a scaling environment in Design
• Be fluent in English (the masterclass is in English)

INTRODUCTION

Understanding DesignOps in global markets to highlight and support the French community to realise and capitalise on the differencesWhy DesignOps?

• Defining DesignOps
• Positioning DesignOps

30-60-90 DAYS IN DESIGNOPS

Meet your DesignOps’ partners & allies

Assessing your design organisation operational state

• Approaches and Methods

Defining a DesignOps Roadmap

• SWOT
• System Thinking
• Scenario

The value of DesignOperations

• Defining your KPI

Executing the roadmap

• Managing the change